Sales Policy 

Effective Date: December 25, 2024

Welcome to Paramavel, your trusted destination for premium, educational, and fun toys for children! By shopping with us, you agree to the following Sales Policy. This policy is designed to ensure you have a smooth, secure, and enjoyable shopping experience. Please take a moment to read it carefully.

If you have any questions or concerns, please feel free to contact us at any time.

1. Product Information and Availability

At Paramavel, we pride ourselves on offering a diverse selection of high-quality, safe, and educational toys for children. We make every effort to provide accurate descriptions, images, and specifications for all products. However, due to various factors such as manufacturing updates or differences in screen resolution, actual products may slightly vary from the images displayed on our website.

A. Product Availability

All products listed on our website are subject to availability. While we try to keep our stock levels updated, certain items may become out of stock due to high demand. If an item is out of stock after you place an order, we will notify you and provide alternatives, backorder options, or the ability to cancel your order.

2. Pricing Policy

We strive to offer competitive and fair prices on all products available in our store. Prices are subject to change without notice, and may vary depending on promotions or stock levels.

A. Pricing and Taxes

  • All prices on the website are listed in U.S. dollars (USD).
  • Prices do not include applicable sales tax, which will be added during checkout based on the shipping address provided.
  • Prices are subject to change due to market conditions or any applicable promotions.

B. Promotions and Discounts

  • Promotional Offers: We may offer time-limited discounts, flash sales, or seasonal offers. These promotions cannot be combined with other discounts unless explicitly stated in the terms of the promotion.
  • Coupons and Discount Codes: If you have a valid discount code, you can enter it during checkout to receive a discount on eligible products. Coupons cannot be applied after an order has been placed, and they may not be combined with other discounts or offers.

3. Order Processing and Payment

A. Order Confirmation

Once you place an order, you will receive an order confirmation email that outlines the items you’ve purchased, the total price, and an estimated delivery date. This email is not a guarantee that your order has been accepted. The acceptance of your order is confirmed once we process and ship the items.

B. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other secure online payment options

Payment is processed securely through our payment gateway. We only accept payments in U.S. dollars (USD). Your order will be confirmed once the payment is successfully processed.

C. Payment Authorization and Fraud Prevention

To help prevent fraud, all payments are subject to verification and authorization. In some cases, we may ask you for additional information before processing your order.

4. Shipping and Delivery

A. Shipping Methods

During checkout, you will have the option to choose your preferred shipping method. We offer various shipping options, including:

  • Standard Shipping
  • Expedited Shipping
  • Priority Shipping

Shipping costs are calculated based on your location, order size, and the selected shipping method. We offer free shipping on orders over a specified amount, which will be clearly stated on our website or during checkout.

B. Delivery Times

  • Domestic Orders (within the U.S.): Orders typically ship within 1-2 business days. Delivery times vary depending on your shipping method and location.
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Priority Shipping: 1-2 business days
  • International Orders: Delivery times for international shipments will vary depending on the destination country and customs procedures. Additional duties and taxes may apply based on the destination.

C. Order Tracking

Once your order has been processed and shipped, you will receive a tracking number to monitor the delivery status. You can track your order on our website or via the carrier’s tracking page.

D. Shipping Address Accuracy

Please ensure that you provide the correct shipping address at the time of purchase. Paramavel is not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses. If there is an error in your shipping address, please contact us immediately at info@paramavel.com to resolve the issue.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day return period from the date you receive the items.

A. Eligibility for Returns

  • Unused items: All returns must be in unused and resellable condition.
  • Original Packaging: Returns must include all original packaging, accessories, and documentation.
  • Non-returnable Items: Certain products are not eligible for returns or exchanges, including personalized or custom-made toys, gift cards, and final sale items.

B. Return Process

To initiate a return, please contact us at info@paramavel.com within 30 days of receiving your order. You will need to provide your order number and the items you wish to return. Our team will provide instructions on how to proceed with the return.

C. Return Shipping Costs

  • Return shipping: Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., incorrect or defective items).
  • Refund Processing: Once we receive and inspect the returned items, we will process your refund within 7-10 business days to the original payment method.

D. Exchanges

If you wish to exchange an item for a different size, color, or product, we recommend returning the item for a refund and then placing a new order. Please contact us for assistance if you prefer an exchange over a return.

6. Customer Support

We are here to assist you with any questions or issues you may have regarding your order. Whether it’s a question about a product, shipping, returns, or anything else, our friendly customer service team is ready to help.

  • Email: info@paramavel.com
  • Phone: (610) 296-3268
  • Hours of Operation: Monday to Friday, 9:00 AM – 6:00 PM EST

You can also reach us through our website’s contact form for quicker inquiries.

7. Privacy and Data Protection

At Paramavel, your privacy is important to us. We are committed to protecting your personal information. To understand how we collect, store, and use your data, please refer to our Privacy Policy.

  • Secure Payment: All transactions on our website are processed through secure, encrypted payment gateways to ensure your payment information is protected.
  • Data Protection: We only use the information you provide for processing orders, improving your shopping experience, and communicating with you about your order. Your personal information will never be shared or sold to third parties.

8. Limitation of Liability

While we take every precaution to ensure the quality of our products and the accuracy of the information on our website, Paramavel is not responsible for any direct or indirect damages arising from the use of our products, services, or website.

Our liability is limited to the amount paid for the specific product or service in question.

9. Changes to the Sales Policy

We reserve the right to update, modify, or change this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this page periodically to stay informed of any changes.

10. Governing Law

These Sales Terms and Conditions are governed by the laws of the State of Pennsylvania. Any legal actions or disputes arising from your use of the website or these Terms will be resolved under the jurisdiction of the courts located in Paoli, Pennsylvania.

11. Contact Us

If you have any questions, concerns, or need assistance with your order, please contact us: